Clarium's Privacy Policy

Clarium (“we,” “us,” or “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website https://www.clarium.tech, use our services, or interact with our products. Please read this policy carefully to understand our views and practices regarding your personal data and how we will treat it.

How We Collect and Use Personal Data
At Clarium, we collect various types of personal data through different methods and utilize it for several purposes:
Accessing Our Website and Online Services
Generally, you can visit Clarium’s website and its affiliated sites without revealing your identity. However, our web servers and third-party service providers that support analytics and performance enhancements may collect the following data:

  • IP addresses
  • Operating system details
  • Browser details
  • Device and connectivity information
  • Language settings

This information is aggregated to measure the number of visits, the average time spent on the site, pages viewed, and similar metrics. Clarium uses this data to analyze site usage, improve content, ensure security, and enhance the overall user experience. In some cases, you may need to register to access certain areas of our website, at which point we may collect your username and password. We may also gather data from third parties, such as:

  • Social Networks: When you grant us permission to access your data on one or more networks via our website.
  • Service Providers: To determine your location based on your IP address, allowing us to customize content and offerings to your region.
  • Partners: With whom we offer co-branded services or engage in joint marketing activities.

Clarium uses cookies (small text files placed on your device) and similar technologies to ensure proper website functionality and assist in data collection. For more information, please review our full cookie policy. Please note that our websites may include links to third-party sites whose privacy practices differ from ours; if you provide personal data to any of those websites, your data will be governed by their privacy policies.

Responding to Inquiries and Support Requests
If you reach out to us with questions, requests for information about our products, or general support inquiries, we may need to process personal data, such as:

  • Personal and contact details (e.g., full name, company, role, email, and address)
  • Demographic information
  • Professional qualifications and occupation
  • The content of your communications with us

For information on managing your contact data, email subscriptions, and promotional communications, please use the contact form available on the Clarium website or the affiliated site where you provided your personal data.

Subscriptions to Promotional Communications
If you sign up for marketing communications from Clarium, we may reach out to you via email, post, telephone, or other communication channels. You can manage your contact preferences by contacting us through the details provided in event notices or emails, or by using the contact form on our website.

Event and Initiative Management
Clarium frequently organizes events and initiatives, either free to join or by invitation. This privacy notice applies to both participants and speakers, along with any additional information provided for each event. To allow participation, we may need to collect and process limited personal information, such as:

  • Full name
  • Company, job title, and business email address
  • Telephone number
  • Location
  • Photos and videos of you

If hospitality services are provided, we may also collect, store, and process sensitive personal data (SPI) like dietary requirements or personal disabilities, as permitted by law. Events may be recorded, and such recordings may be used by Clarium for further purposes as per the notices you receive. During events, we may also collect data about you, which could be used to follow up with feedback or further commercial information, subject to your consent where necessary.

Promoting Clarium’s Brand, Products, and Values
Clarium has a legitimate interest in promoting its brand, products, and values. We process personal data about our business contacts, including current and potential clients, third parties, and intermediaries. This data may include your name, contact details, job title, employer, business interests, and other relevant business information. We may process this data using software platforms that help us manage client relationships.

This data is collected directly from you or indirectly from third parties such as business partners, data brokers, social networks, marketing firms, and publicly available sources where legally permitted. We adhere to additional restrictions imposed by the region where your data was collected and the source of the data.

Your data is used to manage and develop our business and services, including identifying client needs, analyzing interactions, and performing analytics to help us offer relevant products and services. We may also send you marketing communications and surveys to conduct market research or inform you about our services. You can opt out of receiving these communications at any time by contacting us through the methods provided.

Occasionally, we may use your name, quotes, photos, or videos to promote Clarium’s brand and activities. In such cases, you will receive appropriate additional information about how your personal data will be used.

Social Listening
Clarium may use third-party services to monitor and analyze statements, comments, opinions, and similar interactions about our brand on social media channels. This helps us understand sentiment, market trends, and stakeholder needs, allowing us to improve our services and protect our brand. We may collect publicly accessible data from social media networks and websites, including:

  • User IDs
  • Social network profile information
  • Social network communications

Managing, Administering, and Fulfilling Contractual Obligations

  • When Clarium enters into a contractual relationship with you, your employer, or your company—or is in the process of establishing such a relationship—we may need to process your personal data. This data typically includes your name, business contact details, and job title. We process this information to fulfill our contractual obligations, such as providing the services you or your company have requested or utilizing services offered to us by you or your company.
  • Additionally, we process personal data for related tasks that support our daily business operations, such as accounting, auditing, regulatory reporting, and ensuring compliance with applicable laws and regulations.
  • If you fail to provide certain requested information, it may delay or hinder our ability to respond to your inquiries or to allow you to participate in our initiatives.
  • We will only use your personal data for the purposes for which it was collected unless we determine that another purpose, compatible with the original intent and in line with applicable law, requires it. If we need to use your personal data for a purpose unrelated to the original, we will notify you and explain the legal basis for this processing.
  • Please note that, in accordance with legal requirements, we may process your personal data without your knowledge or consent where this is necessary or permitted by law.

How We Share Your Personal Data
At Clarium Technologies, we may share your personal data with third parties, including service providers and other entities within the Clarium group. Please note that Clarium does not and has never sold your personal data to any third party. Furthermore, Clarium does not share your personal data with third parties for any additional purposes beyond those outlined below unless required to fulfill a legal obligation or for a legitimate business purpose, as permitted by law.

Why We Might Share Your Personal Data with Third Parties
We may share your personal data with third parties when required by law, when necessary for the activities mentioned above, or when we have another legitimate legal basis for doing so. We require third parties to respect the security of your data and to process it in accordance with the law. Where required, we will obtain your consent before transferring data to third parties outside the Clarium group.

Which Third-Party Service Providers Process My Personal Data?
“Third parties” include service providers (such as contractors and designated agents) and other entities within our group. Third-party service providers may perform the following activities: hosting and internet services, data storage and analytics, marketing research, campaign management, and event organization. All third-party service providers are required to implement appropriate security measures to protect your personal data in line with our policies. They are not permitted to use your personal data for their own purposes and may only process it for specified purposes in accordance with our instructions and applicable law. We may also need to share your personal data with regulatory authorities or to comply with legal requirements.

When Might We Share Your Personal Data with Other Entities in the Group?
We may share your personal data with other entities within the Clarium group as part of our regular reporting on company performance, in the context of a business reorganization or group restructuring, for system maintenance support, and for data hosting. Other entities in the Clarium group are required to take appropriate security measures to protect your personal data in line with our policies.

Transferring Your Personal Data Outside of Your Country of Residence
We may transfer the personal data we collect about you to one or more countries outside your country of residence or outside the country in which you access this website, including India, to perform one of the activities listed above. In such cases, we have implemented appropriate measures to ensure that your personal data is secure according to the laws of the country in which you reside. If you require further information about these protective measures, please contact our Data Protection Officers or email us at [insert relevant email address here].

How We Protect Your Information
We have implemented robust technical, organizational, and security measures to safeguard your personal data from accidental loss, unauthorized use, access, alteration, or disclosure. Access to your personal data is restricted to employees, agents, contractors, and other third parties who have a legitimate business need to know. These individuals are only permitted to process your personal data following our instructions and are bound by a duty of confidentiality.

We have also established procedures to address any suspected data security breaches. If a breach is suspected, we will promptly notify you and any relevant regulatory authorities, as required by law.

How Long We Retain Your Information
We retain your personal data only as long as necessary to fulfill the purposes for which it was collected, including meeting any legal, accounting, or reporting obligations. Specific retention periods for different categories of personal data can be found in our retention policy, available upon request from our Data Protection Officers (contact details provided below).

To determine the appropriate retention period, we consider factors such as the volume, nature, and sensitivity of the data, the potential risk of harm from unauthorized use or disclosure, the purposes for which we process the data, whether those purposes can be achieved through other means, and applicable legal requirements.

In certain situations, we may anonymize your personal data, so it can no longer be linked to you, allowing us to use this information without further notice.

How to Contact Us
If you have any privacy concerns, complaints, or questions regarding this privacy statement, please reach out to our Clarium office by emailing us at [email protected]. Alternatively, you can contact us through the “Contact Us” form on our website, specifying your concern in detail.

For data processed under this privacy statement, Clarium, located at the below locations

US Office 2244 NW 114th Avenue, Miami 33172, United States
India Office Clarium Tech PV Ltd, Bascon Futura SV IT Park, 12th floor, Parthasarathi Puram, Venkatanarayana Road, T Nagar, Chennai – 600017

These location serves as the data controller or service provider responsible for handling your personal data collected through our websites. For all other purposes outlined above, Clarium Technologies remains the responsible entity unless otherwise specified in separate privacy statements provided for specific situations.

Right to Withdraw Consent
Depending on your country of residence and the specific circumstances, if you have provided your consent for the collection, processing, or transfer of your personal data for a particular purpose, you may have the right to withdraw that consent at any time. To do so, please contact our Data Protection Officers [email protected] Once we receive your request to withdraw consent, we will cease processing your personal data for the purposes originally agreed upon, unless we have a different legal basis to continue processing.

Clarium Commitment to Privacy
Clarium Technologies is deeply committed to safeguarding your privacy. We prioritize the security and confidentiality of your personal data, ensuring that it is handled with the utmost care and in full compliance with applicable privacy laws. Our robust data protection measures and transparent practices reflect our dedication to protecting your information at every step, empowering you to trust in the safety and integrity of your interactions with us

Changes to this privacy notice
We reserve the right to update this privacy notice at any time, and we will provide you with a new privacy notice when we make any substantial updates. We may also notify you in other ways from time to time about the processing of your personal data.